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Contact Customer Service:
Email: info@standardpennant.com
Toll Free Phone: 1-800-527-2066
Local Phone: (814)-427-2066
24-Hour Fax: (814)-427-5900

Office Hours:
Monday thru Friday: 8:00 a.m. - 4:30 p.m.

Returns:
Decorated items cannot be returned unless product is:
1. Defective
2. Damaged
3. Wrong Size
4. Wrong Item

*Items cannot be returned if worn. Return claims must be made within 5 days of receipt of goods and exchanged only for another item.

Ordering and Delivery:
• Order online 24/7
• Order deadline is the 15th of each month
• Prices subject to change
• We reserve the right to not honor typographical errors in both descriptions and pricing
• Payroll deduction is not available at this time
• Free delivery to hospitals 2-3 weeks later
• You will be notified by your hospital marketing department when your order has arrived

Customer Service Shipping & Returns

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